
Frequently asked questions
It depends!
Troubleshooting calls are charged by the hour.
Because of the nature of troubleshooting, it can be very difficult to give you a time estimate. Many times issues can be resolved within the first hour, but sometimes it can take hours of extra detective work to find the true answer.
We understand it can be difficult for homeowners to hear “it could be 20 minutes, it could be several hours”, and we recognize this requires your trust. We do our best to communicate with you every step of the way and answer all your questions and we strive our hardest to work both quickly yet efficiently.
For many jobs, like running new circuits, panel changes, and new construction, we can do a walkthrough and can give you an estimate that will reflect very close to the final cost.
You can send a submission using our Contact Form or call us at 1-800-POWER-46 (1-800-769-3746) to schedule a walkthrough so we can give you an accurate estimate.